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Frequently Asked Questions

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What does Aidaptive do?

It gives your shoppers an individual and personalized shopping experience while delivering increased CVR, AOV, and revenue to your business.

Founded by the Google AI team behind Google Adwords and Payments, Aidaptive is an eCommerce AI platform that runs in the background and augments your current store with automated product recommendation, predictive site search, smart merchandising and marketing enablement capabilities that push individual product recommendations to your favorite marketing tools and channels.

It is an intelligent and self-learning platform using artificial intelligence and machine learning technologies that display only the BEST results to your customers on your store or marketing channels 24/7. By best, we mean the products with the highest chance of being purchased. The truth is, there's a very sophisticated technology running calculations 24/7 in the back of your store that captures information from multiple sources and matches that with the profile of your new or existing customers, making sure only the products with the highest probability of being bought by that person are shown or prioritized.

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Do I need to implement the Aidaptive platform at once or can I deploy the different modules one at a time?

You may deploy Aidaptive solutions individually or together. Please contact [email protected] to discuss your store's unique needs.

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Can Aidaptive's ecommerce AI platform provide personalized experiences for both new and returning customers?

Yes. Aidaptive leverages whatever data is known about a web visitor in order to identify how similar that shopper is to all the past purchases in the store's history. Even if a shopper is anonymous and visiting the site for the first time, data about their device, location, traffic source and other elements still enable substantial personalization opportunities.

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Besides Product Recommendations, can Aidaptive power site search too?

Yes. Aidaptive Predictive Search is available to fully power website search as well as merchandising and marketing. Aidaptive Predictive Search can easily replace your current third-party search tool with a powerful and intelligent solution.

Aidaptive Predictive Search also supports toggling between different search models & optimization objectives, while also supporting various overrides, including redirects and product boosts.

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How fast can Aidaptive's solutions be up and running?

While each store is different, Aidaptive's onboarding can often be completed within 24 hours.

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Does Aidaptive's platform impact website speed?

No. It does not.

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How much data does Aidaptive eCommerce AI Platform need to be effective?

While the rule of thumb is that "more data is better," Aidaptive can leverage whatever data is available to enable improvements to your shopper experience. If a brand expects to scale, it's never too early to begin personalization.

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How much work does it take to launch the solutions?

Aidaptive's customer success team handles everything for the initial launch and you only need to provide the proper access and final approval to launch.

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Will my Shopify store experience any interruptions while Aidaptive is being implemented?

No. To ensure a successful deployment, Aidaptive suggests creating a duplicate copy of your current theme in order to configure your Aidaptive deployments before publishing the updated theme.

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Does Aidaptive integrate with Klaviyo, Mailchimp, Triple Whale, and other solutions?

Yes, it does. For the full list of integrations, please reach out to us.